Thirteen years ago, Elearning! magazine established the Best of Elearning! Awards; the exclusive users’ choice awards in the learning industry. Every year, up to 4,000 nominations are made by learning professionals to share the best in learning solutions. This year, Elearning! magazine added a special honor, the Hall of Fame Award, to recognize extraordinary solutions providers.

The 2017 Hall of Fame honorees are Adobe and BizLibrary. These two brands collectively have earned more than 100 Best of Elearning! honors, across a dynamic set of solutions.

What is the secret to consistently exceeding customers’ needs, while anticipating future learning challenges and solutions? We invited leaders from both organizations to share their insights.

Adobe is synonymous with e-learning. It has been named a Best of Elearning! winner every year of the awards and has collected honors across various solutions: e-learning development, mobile learning, simulation, video learning, virtual classroom and virtual event platforms.

The crown jewel of Adobe’s e-learning product line is Captivate, a 13-time Best of Elearning! award-winner.

How does Adobe Captivate continue to evolve to exceed customers’ needs? Part of the answer is in the number of resources, videos and tutorials available. There are hundreds of hours of Adobe Captivate videos alone available to users — more hours than what ones spends to earn a college degree. We asked Priyank Shrivastava, Adobe’s Director of Marketing, about Adobe Captivate’s success:

“There are many to thank for this successful milestone, starting with our hundreds of thousands of customers who keep us honest in this business and make each of us work harder to be able to achieve what we have over the years,” Shrivastava says. “Being a part of Adobe also helps tremendously as there is a culture of innovation and customer centricity at the core of everything we do. And last but not the least, it’s the people who make a brand what it is, Adobe has some tremendously talented individuals who make the journey so enjoyable.”

Q: WHAT IS YOUR  PRODUCT ROADMAP?

Shrivastava: “Our product roadmap constantly reflects changing behavioral trends among both e-learning authors/designers as well as learners. Learning behavior has been changing significantly with the introduction and adoption of modern technologies. Mobile is a case in point. Back in time, at the start of this decade, mobile handsets had begun to become popular, with mobile Internet getting better, and handsets started to become more popular when it came to accessing professional content on them.

“But mobile learning was just a blip on the radar, that is when we at Adobe decided to foray into the world of mobile learning, with a two-pronged aim to make the mobile learning experience flawless for learners, and continue to make authoring easier for designers. On that axis alone, we have delivered some remarkable innovations such as responsive e-learning design, Fluid Boxes, geo-location and dynamic mobile preview, to name a few.

“Today, mobile learning is one of the mandatory requirements for all e-learning requirements. Captivate has tremendously evolved since 2004, from when it was famously known for recording simulations to now when it is known as a tool that can handle everything e-learning.”

Q: WHAT UNIQUE FEATURE SETS DOES CAPTIVATE OFFER?

Shrivastava: “Adobe Captivate allows you to author responsive e-learning without having to create different projects for different devices, so you can author just once and the content rearranges itself to deliver the most appropriate experience on any device or browser. We have also introduced Fluid Boxes, which are intelligent containers that automatically re-align objects on a slide to fill up the ‘white space’ and deliver a fully responsive experience. Another industry first is to be able to transform older legacy desktop-only Captivate courses to fully responsive mobile learning at the click of a button with the 2017 release of Adobe Captivate."

Q: WHAT NEW FEATURES DOES CAPTIVATE OFFER TO CUSTOMERS?

Shrivastava: “Some of the above ones, and one that is a delight for learners: Adobe Typekit integration. Considering a large percentage of courses are now consumed on the browser, the aesthetics of the course are often compromised, as the original fonts are replaced by a handful of Web-safe fonts. Authors can easily integrate any Web font from their Typekit library and can deliver the exact same experience to the learner on any device or browser. That is a cool feature that designers absolutely love.”

Q: CAN YOU NAME SOME OF CAPTIVATE’S MARQUEE CUSTOMERS?

Shrivastava: “Every customer is important to us, and we treat them equally. Having said that, more than 80 percent of Fortune 500 companies place their trust in Adobe Captivate, so there are quite a few marquee customers ranging from American Express to Delta Airlines to the Walt Disney Corporation."

Q: WHAT TRENDS DO YOU SEE IN THE FUTURE? HOW IS CAPTIVATE EVOLVING TO MEET THESE NEEDS?

Shrivastava: “Some of the popular trends we foresee that could have an impact on the way learning is done is VR and AR and immersive learning as a concept. We have technologies currently brewing in the labs, and we will showcase our developments in these areas soon. Since we are so closely clued in to the L&D teams within organizations, we can build solutions to address their pain points. One example is Adobe Captivate Prime, introduced when a lot of our customers expressed their challenges in delivering and tracking e-learning content. Captivate Prime is a next-gen enterprise LMS that challenges everything traditional LMS’s stood for.

“Another area I feel is going to transform the learning landscape is social/ informal learning, and we are currently exploring how we could formalize and scale the process of social learning within an organization.

“Through efforts like these, we wish to be a strategic partner for organizational L&D teams and help them with solutions across the board, from design, to delivery for their customers and learners.

BizLibrary has earned 24 Best of Elearning! honors in 16 categories. BizLibrary wins are extraordinary as they span learning systems, social collaboration and content categories. BizLibrary was early to the video learning market and capitalized on it by developing content that exceed customers’ expectations.

According to Dean Pichee, every video in the BizLibrary collection scores four out of five stars or it goes offline and is re-engineered. Congratulations to BizLibrary on being an elite brand named to the Hall of Fame for the Best of Elearning!

Q: WHAT DO YOU ATTRIBUTE BIZLIBRARY SUCCESS TO?

Pichee: “First, it is an honor to be included in the Hall of Fame, and we appreciate the recognition. I started BizLibrary more than 20 years ago, with one simple goal: to improve the way employees learn at small and mid-size organizations. Over the years, we’ve grown to serve hundreds of thousands of employees, in thousands of organizations of all sizes. After 20 years in business, I attribute our success to constant innovation and improvement, and to our focus on the importance of building successful partnerships that last — with our producer partners, our clients and our employees.

Q: WHAT IS YOUR PRODUCT ROADMAP?

Pichee: “Our product roadmap for the next year includes many new features and enhancements to our platform as well as some exciting additions to our content collection. Some new features include our upcoming release of gamification as well as enhancements to the user interface (including a new and improved home page design), enhanced administrative functionality, and much more.

“In addition to these platform updates, we are focusing on expanding the reach of our content offering into international markets by releasing localized libraries. To start, we have recently released libraries in Spanish, French and German with plans for more than 20 additional languages in the near future. Additionally, we have recently added more than 800 new short, performance-support video lessons to the library on ‘how-to’ topics relevant to today’s workplace.

“In terms of our content strategy, the biggest change we have made over the past five years would be the introduction of BizLibrary Productions. As the needs of our clients evolved,we needed a way to quickly address those needs and fill topic gaps in the content library. With BizLibrary Productions, we are able to work with subject-matter experts and produce the content needed to ensure the BizLibrary Collection is meeting the highest quality standards possible while remaining fresh and relevant to today’s business challenges.

Q: WHAT UNIQUE FEATURES DOES BIZLIBRARY’S VIDEO CONTENT OFFER?

Pichee: “The unique combination of video-based microlearning and training reinforcement delivered in an aggregated library model is what sets our solution apart from other providers on the market. The length and format of the content, on a variety of topic areas, meet the needs of the modern learner by delivering a true on-demand solution. Reinforcement ensures they are able to retain and apply the training to their job for increased business results.”

Q: WHAT NEW FEATURES DOES BIZLIBRARY OFFER TO CUSTOMERS?

Pichee: “We recently announced some exciting new features at our annual client conference. Those features included Curriculum Builder, Playlists, and Curated Learning Paths.

“Curriculum Builder is a tremendous advance, allowing learning administrators to quickly and easily preview and manage content within our platform or in a third-party LMS.

“Playlists allow both learners and administrators to create playlists, organize content for a variety of training purposes, quickly and easily save searches as a playlist, and share playlists with teammates for additional collaboration and social learning.

“Curated Learning Paths are developed by BizLibrary experts, and organized by job role and key topic areas. Each curated learning path contains three to five hours of training content, is assignable, and allows learners quick access to relevant training material.

Q: WHO ARE BIZLIBRARY’S  MARQUEE CUSTOMERS? 

Pichee: “We recently concluded our 10th annual client conference where we were able to meet with clients face to face and recognize the success of their training programs.

“Since partnering with BizLibrary, Pechanga has seen an annual savings of $78,000. Viewpointe has reduced turnover by 400 percent. Long Island Plastic Surgical Group has reduced patient complaints by 32 percent. Red Roof Inn has saved more than $342,000 due to a reduction in turn- over. Watco Companies reduced employee turnover by seven percent within the first year and saved more than $3 million. It is results like these that validate our mission at BizLibrary, and we couldn’t be more proud to partner with these organizations.”

Q: WHAT FUTURE TRENDS DO YOU SEE THAT WILL IMPACT LEARNING?

Pichee: “We are seeing a continued increase in the need for organizations to provide an on-demand training solution in addition to prescriptive or assigned learning. Learners are driving this need, and continuing to produce video content on a single topic that is short and relevant will allow BizLibrary clients to continue to meet the needs of those learners."

Published in Top Stories

Global corporate e-learning market is set to grow at a CAGR of close to 19% during the forecast period, 2017-2021 according to Technavio. The Americas currently account for $15.59 billion in revenues or 41% market share. EMEA represents 32.7% share and is expected to reach $30.82 billion by 2021. APAC regions is 26.3% share and will see 20% CAGR.

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“The market is expected to witness rapid growth during the forecast period owing to the increase in digitization and corporate realization of the importance of training in strengthening the workforce. In addition, e-learning helps companies overcome the obstacles that may arise from traditional learning formats,” says Jhansi Mary, research leader, Technavio.

Published in Trends

Every business has its challenges when it comes to training employees, but there are three issues in particular that plague companies trying to improve their training programs. All three of those issues result in low ROI and negative views of training when they’re not addressed.

Effective training looks much different today than it did 30, 15, even 5 years ago. We have more access to data and scientific evidence that proves traditional approaches to training aren’t as effective as they could be if modern methods were incorporated.

Your employees have become accustomed to constant connection through various devices. They have access to media that’s relevant to whatever they’re looking for — whether it’s learning how to complete a task, being entertained, hearing about current events, etc. They expect their training experience to be up-to-date with the technology they’re using daily, and to deliver the information they need to be successful in their job.

In a 2017 report, Execu|Search found that 76 percent of Millennials rank professional development opportunities as one of the most important elements of a company’s culture. Considering that they are already making up about half of the American workforce, paying attention to the learning needs and preferences rising from Millennials’ development is crucial for a company to see any return on its training investment.

So, what are the needs and preferences of modern learners? Short content that delivers the message without overloading the brain’s natural capacity to take in information. Video based content with high production value. Reinforcement of training to move important information to long-term memory. If your training is too long, unengaging, and lacking reinforcement opportunities, it’s time to make some changes.

CREATE A MICROLEARNING HABIT

When you’re taking employees off the job for training or having them sit through hour-long courses, you’re missing the opportunity to help them become better at learning. With packed schedules and endless to-do lists, your employees need the ability to learn relevant information whenever and wherever they need it. This means they need short bursts of training (less than 10 minutes) that can be in-corporated into each day, a.k.a. microlearning.

Utilizing microlearning not only decreases cognitive load and allows for a higher percentage of the information to be absorbed, but it creates a habit of learning every day — which is a foundation of innovative and agile organizations.

QUALITY MATTERS: IS YOUR TRAINING A BLAST FROM THE PAST?

One of the biggest complaints from employees about their employer-provided training programs is that the content is out of date. Training videos from the 1980s are hard to take seriously when you’re distracted by the wardrobe choices and the inferiority of the technology. Video is the most popular and most effective format for a wide variety of training topics, but learners today will have a hard time engaging with anything that doesn’t have high production value or clearly demonstrate that it’s relevant to their job today.

HOW TO PREVENT TRAINING FROM BEING FORGOTTEN

The third and most critical issue has nothing to do with what happens during training. It’s all about what happens afterward. Our brains are wired to forget things that they deem unimportant, and they do so at a stunningly rapid rate. Within 24 hours of a training event, your employees will have forgotten 70 percent of what they learned — unless you counteract this natural forgetfulness with post-training reinforcement.

Making training memorable means using spaced repetition to help short-term memory transfer to long-term. Using quizzes right away promotes the first stage of recall, and then spacing out follow up questions (multiple choice, short answer, polls, etc.) signals to the brain that this information needs to be used, therefore it should be moved to long-term memory. Whether learners answer follow-up questions correctly isn’t important. Provide them with the correct answer, and the benefits of forced recall still stand.

To see greater engagement and ROI in your employee training program, try incorporating modern microlearning with post-training reinforcement.

Published in Insights

Celebrating their 13th year,the Best of Elearning! awards recognize 60 brands across 20 categories for excellence. As the industry’s exclusive users’-choice awards, all nominations are made directly by users of solutions to an open-ended online ballot monitored and tallied by Elearning! and Govern-ment Elearning! magazines. These awards honor best-in-class solutions across the learning and technology marketplace.

“As the exclusive users’-choice awards in the industry, the Best of Elearning! awards have become a trusted resource for learning professionals to specifying solutions,” says Catherine Upton, publisher for the Elearning! Media Group.

“We thank our loyal readers and community members for their nominations and congratulate each honoree.

The Best of Elearning! awards program was first implemented to formalize the recommendation and purchase process for the e-learning community. Research indicated 85 percent of readers had recommended an e-learning solution to a peer over the most recent 12-month period, and 61 percent claimed that award recognition “impacts their decision” to consider a product or service. The Best of E-learning! program formalizes this referral process.

THE WINNERS CIRCLE

Elearning! and Government Elearning! magazines are honored to reveal the 60 brands named Best of Elearning! This year, nine brands are first-time honorees. They are:

>>  Artisan E-learning's Micro-learning

>>  Babbel.com’s Language Learning

>>  Bigger Brains’ Microsoft Office Library

>>  Content Raven’s Learning Experience Platform

>>  Cypher Learning’s Matrix LMS

>>  Elearningforce’s LMS365

>>  ITU Online’s I.T. Courses

>>  J.J. Keller & Associates’ Training On Demand

>>  Learnosity’s assessment solution

Multiple category winners this year are:

Vado’s Leadership Development, Management Development and H.R. Compliance Toolkit; ej4’s Software Skills, Selling Skills and Thinkzoom; Adobe’s Captivate and Connect; Articulate’s Storyline 360 and Replay 360; and BizLibrary’s Collection and Community.

Companies returning to the winners circle with Awards of Excellence this year are: BizLibrary’s Cloud LMS, Community and Connection; dominKnow’s LCMS; Adobe’s Connect; ej4’s Business Skills, Sales Skills and Thinkzoom; Vubiz’s Compliance Library; and Articulate’s Storyline.

New this year, Elearning! magazine selected two brands as Hall of Fame winners. This distinction is to honor brands that have made extraordinary advances in the learning solutions industry. The 2017 Hall of Fame honorees are Adobe and BizLibrary.

ABOUT THE VOTING PROCESS

Elearning! Media Group community members, readers, subscribers and online community were invited to nominate their solution provider via an online ballot during June 1 to October 1, 2017. The ballot was open-ended with 20 categories stipulated. At close, the ballots were reviewed. Duplicates were removed, vendor ballots were nullified as well as votes without a verifiable company domain address (ex.: gmail, aol, etc.). Editors verified product types and categories before counting. The top vote earners in each category were identified as finalists. Those with a 10 percent lead over all other products in a category earned category winner status. Close vote counts and runners-up earned Awards of Excellence.

To learn more, visit www.2elearning. com/awards/best-of-elearning-awards.

AND THE WINNERS ARE …

Elearning! and Government Elearning! magazines take great pride in announcing the Best of Elearning! 2017 winners:

WINNER: D2L Brightspace LMS

PRODUCT INFORMATION

D2L Brightspace is an integrated learning platform or learning environment for students who are enrolled in seated, hybrid and online courses.

Brightspace can run online, blended and CBE programs — or even MOOCs — at the same time on a single platform. It is LTI standards-compliant with a full API set and pre-built integrations. It lets you go beyond basic reporting by turning raw data into real insights that you can act on quickly to provide timely guidance.

FEATURES/BENEFITS

>>  Instructional Design Wizard aligns content, objectives and instructional strategies

>>  Quizzes, surveys and assignments  measure progress with optional  TurnItIn integration

>>  Course delivery can be fully online, flipped, hybrid or blended

CUSTOMERS

Rochester Institute of Technology, Walmart, Babcock & Wilcox Canada

CONTACT INFORMATION

151 Charles Street West, Suite 400 Kitchener,ON, Canada N2G 1H6 (877) 352-7329 or (519) 772-0325 https://www.d2l.com/products/

Award of Excellence: Adobe Captivate Prime

PRODUCT INFORMATION

Adobe Captivate Prime is a next-generation LMS that delivers personalized learning experiences across multiple devices. It allows you to align all online and offline enterprise-wide learning initiatives to skill, upskill and reskill your employees.

Captivate Prime is engaging, with gamificaiton, unified content playback and high-quality video streaming. Mobile-friendly, it offers personalized dashboards and course recommendations.

Additonally, more than 30 help videos are contained within the product for step- by-step assistance on setting up your LMS that lets employees get onboarded faster with an online help center and 24x7 phone support.

FEATURES/BENEFITS

>>  Modern UI built on single Web page architecture that eliminates navigating multiple pages with a friendly user interface and fast application performance

>>  Content-LMS integration that is virtually plug and play

>>  Track multi-format e-learning content such as PPTX, video, PDF, and DOCX files and xAPI-, AICC-, and SCORM- compliant packages.

CUSTOMERS

Publicis Media, BancSource, Prism HR

CONTACT INFORMATION

345 Park Ave. San Jose, CA 95110-2704(408) 536-6000 www.adobe.com/products/captivateprime. html

Award of Excellence: eLogic Learning eSSential LMS

PRODUCT INFORMATION

The eSSential LMS makes delivering, tracking and reporting training activity faster, easier and more accurate. Founded on an agile development philosophy, eLogic continuously adds new functionality based on feedback from clients.

You can cost-effectively deliver online training to your employees, customers and partners. And access training materials anywhere, anytime at the touch of a button. And you never have to worry about a compliance audit again.

FEATURES/BENEFITS

>>  Displays seamlessly on any device

>>  Customize course descriptions and  images

>>  Design branded templates (email,  certificates, etc.) to promote training

>>  Wide range of standard reports and  ad-hoc reporting

CUSTOMERS

Northern Tool & Equipment, Outback Steakhouse, Massage Envy Spa

CONTACT INFORMATION

14934 N. Florida Ave. Tampa, FL 33613(813) 901-8600 www.elogiclearning.com

WINNER: The BizLibrary Collection

PRODUCT INFORMATION

BizLibrary’s learning technology platform is intuitive and responsive, allowing your employees unlimited access to workplace training content on any device, anytime and anywhere for true just-in-time learning.

The library contains thousands of micro-videos, covers a wide variety of topic areas, and includes additional support materials to further increase learning retention.

FEATURES/BENEFITS

>>  Content is approved for HR Certification Institute (HRCI) and Society for Human Resources Management (SHRM) accreditation

>>  Many lessons and courses include quizzes and additional support materials to extend the learning process, increasing both retention and the return on your training investment.

CUSTOMERS

3M, Kawasaki, Red Roof Inns, Energizer

CONTACT INFORMATION:

14500 South Outer Forty, Suite 500 Town and Country, MO 63017 (888) 432-3077 www.bizlibrary.com

Award of Excellence: CrossKnowledge Learning Suite

PRODUCT INFORMATION

CrossKnowledge Learning Suite offers a most engaging learning experience to transform teams and business with lasting results. Leverage HRIS data to automatically register learners, create groups, assign content. Monitor your KPIs easily with customizable dashboards. Add content from various sources seamlessly.

The company’s “Blended” innovative learning technology converts the learning process into a group project that is integrated into each team member’s professional life. With Blended, you don’t have to choose between blended learning, self-directed learning, mobile apps or MOOCs. It is effective in any context.

FEATURES/BENEFITS

>>  Social learning a vital component

>>  Proprietary algorithm suggests the most relevant trainings to individual learners

>>  Available to laptops, tablets or smartphones, depending on learners’ working context

CUSTOMERS

Engie, Comite International, Aviva, Jaguar Land Rover

CONTACT INFORMATION

111 River St. Hoboken, NJ 07030(877) 725-7517 www.crossknowledge.com

Award of Excellence: Mastery Training Library

PRODUCT INFORMATION

Mastery has been helping organizations train their employees on workplace safety for more than 20 years. Immediately access more than 800 course topics to address training on topics such as environmental concerns, health and safety, customer service, leadership, team building, and management and supervision. Mastery has a scalable solution to meet your needs. It trains workers across all industries, from service companies to heavy manufacturing operations. It has employee training solutions for every size organization from 10 to 100,000 employees.

FEATURES/BENEFITS

>>  Train anywhere, anytime

>>  Courses are SCORM compliant

>>  Reduce accidents, injuries and other losses

>>  Ensure compliance with your diversity, ethics and harassment policies

CUSTOMERS

Renewable Concepts, Remetronix, Cactus Feeders, Transystems

CONTACT INFORMATION

41214 Bridge St. Novi, MI 48375 (800) 258-3837 www.mastery.com

WINNER: dominKnow Platform

PRODUCT INFORMATION

The dominKnow Platform is a Web-based authoring and publishing solution that helps teams collaborate in real-time, share and re-use content, and easily engage subject-matter experts in the review process. Content is ready for delivery from virtually any location — all from a single source. Included are all the features you need to create engaging, media-rich learning experiences, including customizable testing, flexible interactions and animation creation, advanced variables, branching, audio/video recording, software simulations, system and author created templates and much more

FEATURES/BENEFITS

>>  Responsive and adaptive output

>>  Full-featured HTML5 authoring

>>  Content sharing and reuse

>>  Real-time collaboration

>>  Publish to LMS, LRS, apps, print

CUSTOMERS

Society of Actuaries, Underwriters Laboratories, Vital Learning, Larmer Brown

CONTACT INFORMATION

183 Michael Cowpland Dr. Kanata, ON Canada, K2M 0M3 (613) 800-8733 www.dominknow.com

WINNER: Adobe Connect

PRODUCT INFORMATION

The Adobe Connect Web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large-scale webinars.

With Connect, you can create and deploy engaging on-demand learning content using Microsoft PowerPoint plug-in Adobe Captivate and Adobe Presenter. You can use the features of a learning management system (LMS) at a fraction of the cost with Adobe Connect, or integrate it with your existing LMS.

FEATURES/BENEFITS

>>  Measure live learner participation with engagement monitoring

>>  Brandable, customizable and persistent virtual classrooms

>>  Streamline live session management with intuitive backstage tools

CUSTOMERS

University of Arizona, SoDA (The Digital Society), Kentucky Labor Cabinet, BPP Professional Education

CONTACT INFORMATION

345 Park Ave. San Jose, CA 95110-2704 (408) 536-6000 www.adobe.com/products

WINNER: ej4 Software Skills Library

PRODUCT INFORMATION

Want to know everything there is to know about I.T. training? Visit the ej4 “Software Skills” Library. There, you’ll find relatable information about gmail, SharePoint, Access 2013 and Excel 2010. You’ll discover how to tame your email inbox and how to interface with Outlook. You’ll also discover how to create an Access database and how to control data entry. And you’ll learn how important Excel workbooks are, how to format text and keyboard shortcuts.

FEATURES/BENEFITS

>>  Short videos, with an average length of 7 minutes, 12 seconds

>>  Ten videos added to the library every week

>>  Currently 1,500 videos covering not only software skills but…

>>  More than 35 total categories

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive, Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

Award of Excellence: Bigger Brains Microsoft Office Complete Library

PRODUCT INFORMATION

Bigger Brains offers expertly designed business skills courses in Microsoft Office, Google apps, sales, marketing, ethics, leadership and more.

A unique “teacher/learner” format avoids a one-way information dump, creating an engaging conversation, with dialogue, questions and  answers, humor and more.

SCORM bundles allow organizations to load their LMSs with high-quality, searchable courses on Microsoft Office and other productivity topics.

FEATURES/BENEFITS

>>  Courses capture and maintain your attention

>>  No tedious or boring lectures

>>  Requires only minutes to learn and master a new skill

>>  Topics focus on real-world, practical knowledge and skills

CUSTOMERS

ej4, OpenSesame, Halogen Software, Callidus Cloud

CONTACT INFORMATION

1520 E. Greenville St., Suite D Anderson, SC 29621(864) 421-6950 or (800) 743-2724 www.getbiggerbrains.com

WINNER: Vado Leadership Development Learning Track

PRODUCT INFORMATION

Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. This course bundle includes bite-sized mobile-ready courses like “Keeping Customers Informed," "Seek Out the Ideas and Opinions of Others," “Show Good Judgment Regarding Creative Ideas” and “Performing an Integrity Review.”

FEATURES/BENEFITS

>>  Helps learners apply learning on the job through step-by-step instructions and exercises

>>  All of Vado’s courses start with a short, high-definition (HD) instructional video

>>  Content optimized for the mobile learner

CUSTOMERS

Baylor Scott & White Health, Frasca Flight Simulation, Kingston General Hospital

CONTACT INFORMATION

P.O. Box 390153 Minneapolis, MN 55439 (952) 545-6698 www.vadoinc.net

Award of Excellence: ej4 Leadership Content

PRODUCT INFORMATION

The philosophy espoused by ej4 is that great leaders aren’t born, they’re made.

Employees take training more seriously when you invest in quality materials with relevant content. Not only that, but the material is engaging. When employees hear content that is relevant to them, delivered by people who look and sound like they do, retention and application of content is increased.

Topics include “Becoming a Great Leader,” “What Is Mentoring?,” “The Importance of Succession Planning” and “Managing Interns.”

FEATURES/BENEFITS

>>  “Plug-and-play” content fits any organization, providing information that is ready-to-use now

>>  Short formats and on-demand availability

>>  Line managers can look up the topics or skills they need on the spot then get back to work quickly having learned something new

>>  Learners can receive training at the workplace or at home, whichever is more convenient

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive,Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

Award of Excellence: ej4 Leadership Content

PRODUCT INFORMATION

The philosophy espoused by ej4 is that great leaders aren’t born, they’re made.

Employees take training more seriously when you invest in quality materials with relevant content. Not only that, but the material is engaging. When employees hear content that is relevant to them, delivered by people who look and sound like they do, retention and application of content is increased.

Topics include “Becoming a Great Leader,” “What Is Mentoring?,” “The Importance of Succession Planning” and “Managing Interns.”

FEATURES/BENEFITS

>>  “Plug-and-play” content fits any organization, providing information that is ready-to-use now

>>  Short formats and on-demand availability

>>  Line managers can look up the topics or skills they need on the spot then get back to work quickly having learned something new

>>  Learners can receive training at the workplace or at home, whichever is more convenient

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive,Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

WINNER: Vado Management Development Learning Track

PRODUCT INFORMATION

Vado offers numerous soft skill development courses for a variety of performance areas and competencies including: Career development, coachng, communication, conflict management, delegating work, development, employee engagement, feedback; Leadership, meeting management, onboarding, recognition, retaining employees, supervision basics, teamwork and work relationships.

FEATURES/BENEFITS

>>  Helps learners apply learning on the job through step by step instructions and exercises

>>  All courses start with a short, high-definition (HD) instructional video

>>  Content optimized for the mobile learner

CUSTOMERS

Baylor Scott & White Health, Frasca Flight Simulation, Kingston General Hospital

CONTACT INFORMATION

P.O. Box 390153 Minneapolis, MN 55439 (952) 545-6698 www.vadoinc.net

Award of Excellence: BizLibrary Business Skills Collection

PRODUCT INFORMATION

BizLibrary’s Business Skills Collection includes “Lean: Common Tools,” which is part of the company’s Continuous Quality Improvement (CQI) course. It tells organizations how to eliminate waste and do more with less.

Also included in the collection are “Business Etiquette: Best Practices,” “Total Quality Management: Creating a SIPOC Table,” “Customer Grid Analysis, “Six Sigma: Process Control,” and more.

FEATURES/BENEFITS

>>  Quizzes, handouts and additional support materials

>>  Mobile-friendly

>>  HRCI, SHRM, PDU accredited content

>>  Knowledgable staff that focuses on customers

CUSTOMERS

King’s Hawaiian, American Red Cross,Dollar General, Red Roof Inn

CONTACT INFORMATION:

14500 South Outer Forty, Suite 500 Town and Country, MO 63017 (888) 432-3077 www.bizlibrary.com

Award of Excellence: ej4 Business Skills Library

PRODUCT INFORMATION

Just when you think you’ve seen everything, along comes ej4 and its “Just” products: Just as needed - Create programs with the specific topics your employees need. Just enough - Find the most useful, actionable material in an easy-to-digest format. Just in time - Get content right when you need it with on-demand learning tools. Just right - Use ej4’s extensive library or customize your own learning experience.

Business skills courses include topics like leadership, supervision, safety, customer service, selling, and much more.

FEATURES/BENEFITS

>>  “Plug-and-play” content that fits any organization

>>  Short formats

>>  On-demand availability

CUSTOMERS

Kawasaki, Allied World, Pepsi, Goodwill Industries

CONTACT INFORMATION

12125 Woodcrest Executive Drive, Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

WINNERS (tie):  Vado H.R. Compliance Tool Kit

PRODUCT INFORMATION

This training starts with the laws but goes beyond by teaching people how to behave toward others, and teaching how they can expect to be treated in return.

The Preventing Discrimination and Harassment Toolkit: “Preventing Discrimination and Harassment for Employees” (30 minutes) (available in Spanish); “Preventing Discrimination and Harassment for Managers” (60 minutes); and “Preventing Discrimination and Harassment for California/Connecticut Managers” (2 hours).

FEATURES/BENEFITS

>>  Creative, flexible, interactive, experiential training

>>  Episode-based, broadcast quality and Millennial friendly

CUSTOMERS

Frasca International, IEWC Global Solutions McKinstry

CONTACT INFORMATION

P.O. Box 390153 Minneapolis, MN 55439 (952) 545-6698 www.vadoinc.net

WINNERS (tie): Vubiz Compliance Library

PRODUCT INFORMATION

Almost 100 titles comprise the Vubiz Compliance Library. Some of the most popular titles include “Diversity in the Workplace, “Fair Labor Standards Act,” “Healthcare Fraud and Abuse,“Managing Workplace Stress, “Sarbanes-Oxley Act Primer,” and “The Affordable Care Act.”

FEATURES/BENEFITS

>>  Full service: content, development, and delivery software

>>  Thousands of hours of off-the-shelf content available for purchase as-is or tailored to a specific situation

>>  Large, diverse elearning library with more than 4,000 online hours

CUSTOMERS

Bumble Bee Foods, Canon, Davita Health Care, Goodrich Corp., Lockheed Martin

CONTACT INFORMATION

2872 Colorado Ave. Santa Monica, CA 90404 (310) 358-9583 www.vubizl.com

Award of Excellence: ej4 Workplace Compliance Library

PRODUCT INFORMATION

ej4’s libraries of courses consist of ready to use solutions for your organizations specific needs. They are broken up by topic in Business Skills, Workplace Compliance and Microsoft Office that can be deployed on any platform.

Programs included are: “Anti-Harassment,” “Anti-Harassment for California, Connecticut, and Maine,” HIPAA, FLSA, FMLA, “Hiring and Firing procedures,”and more. When the regulations change, programs are updated accordingly, so you don’t have to keep track of the changes.

FEATURES/BENEFITS

>>  Short, tactical e-learning

>>  Fully customizable

>>  Multi-platform, including mobile

>>  Most video titles are 10 minutes or less in length

>>  Off-the-shelf programs can be customized using ej4 Thinkzoom

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive, Suite 300 St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

WINNER: ej4 Selling Skills Content

PRODUCT INFORMATION

ej4’s libraries consist of ready-to-use solutions for your organization’s specific needs. They are broken up by topic in Business Skills, Workplace Compliance and Microsoft Office that can be deployed on any platform.

The company’s Business Skills Library offers courses in Professional Productivity, Communications, Sales, Project Management, Leadership, Supervision, Safety and Presentation Skills — to name a few.

FEATURES/BENEFITS

>>  Other titles: Assertive Verbal Skills, Business Travel, Business Statistics, Business Writing, Time Value of Money, and more

>>  Library expands every month, based on customer feedback

>>  Course titles can be added upon customer request

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive,Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

Award of Excellence: Baker Communications, Inc. Win-Win Negotiations

PRODUCT INFORMATION

BCI’s unique blend of training, technology and learning reinforcement is said to improve retention, change behavior, and produce high-performers.

BCI is committed to helping companies and individuals achieve world-class (top 2%) performance. It’s where top athletes find their home, where top sellers receive double-comma incomes, where leaders take their teams to new heights, and where companies leave their competition behind. And surprisingly, BCI has shown that it sometimes takes only a small change in some of the fundamentals.

The company’s approach begins with unique classroom and online training. It then uses a mobile learning reinforcement tool and gamification to augment more traditional individual, manager and team coaching.

FEATURES/BENEFITS

>>  Ability to embed online training inside most CRMS and other software

>>  Learning and coaching is provided during normal workflows

CUSTOMERS

Moog, SpawGlass, HighMount Exploration and Production, Denali Alaskan FCU

CONTACT INFORMATION

10333 Richmond Ave. Houston, Texas, 77042(877) 253-8506 or (713) 627-7700 www.bakercommunications.com

Award of Excellence: dominKnow Claro

PRODUCT INFORMATION

Claro courses are designed for a fixed page size, but are HTML5-based so they are still viewable on laptop and desktop computers as well as mobile devices.

Using Claro can be as simple as importing a PowerPoint file and publishing. Or use a PowerPoint file as a starting point, adding learning activities and assessment questions for a fuller learning experience. Plus, you can also easily create complex events like hiding and swapping content all the way through to inter-page branching.

FEATURES/BENEFITS

>>  Responsive and adapative output

>>  Full-featured HTML5 authoring

>>  Content sharing and reuse

>>  Self-described “world-class support”

CUSTOMERS

Meridium, ViaSat Inc., Society of Actuaries, Underwriters Laboratories

CONTACT INFORMATION

183 Michael Cowpland Dr. Kanata, ON Canada, K2M 0M3 (613) 800-8733 www.dominknow.com

WINNER: Adobe Captivate 2017

PRODUCT INFORMATION

With the Adobe Captivate 2017 release, you can automatically create fully responsive content using innovative “Fluid Boxes,” transform legacy courses to responsive e-learning with just a few clicks, and deliver beautiful fonts everywhere using Adobe Typekit integration.

Design all types of content: simulations, HD demos, assessments and more, with just one tool. Create storyboards using Adobe Captivate Draft, and turn them seamlessly into attractive courses.

FEATURES/BENEFITS

>>  More than 75,000+ free e-learning assets included

>>  Easy conversion to desktop courses and/or mobile learning

>>  Develop complex e-learning modules using advanced features or by writing your own scripts

CUSTOMERS

Nissan, Hotels.com, St. Jude Children’s Research Hospital, Roche Diagnostics

CONTACT INFORMATION

345 Park Ave. San Jose, CA 95110-2704(408) 536-6000 www.adobe.com/products/captivate.html

Award of Excellence: dominKnow Capture

PRODUCT INFORMATION

Use dominKnow’s Capture to create crossplatform, software simulations for stand-alone use or integration with other learning content.

Capture is a hybrid tool – it allows you to work from your local desktop for speed and efficiency but stores your work to the Cloud immediately — and it works on both Windows and Mac.

Once you’ve made a Capture, you can quickly add highlighting or arrows using the Draw tools. Or add tips using the Markers tool to help your learners better navigate the learning process.

FEATURES/BENEFITS

>>  Real-time collaboration

>>  Publish to LMS, LRS, apps, print

>>  Built-in features, including customizable testing, branching, etc.

>>  Ability to receive feedback from content reviewers

CUSTOMERS

Vital Learning, LarmerBrown, Módulo GRC, Worldwide Interactive

CONTACT INFORMATION

183 Michael Cowpland Dr. Kanata, ON Canada, K2M 0M3 (613) 800-8733 www.dominknow.com

WINNER: BizLibrary Community

PRODUCT INFORMATION

In a knowledge-based world, employees need immediate access to information and data to perform at their full potential.  BizLibrary’s Community puts the collective knowledge of an entire organization at  everyone’s fingertips. It’s modeled after social networking tools your employees already use, and it’s essential for sharing knowledge, seeking information, and learning new things.

It’s a great forum for sharing important articles, ideas for process, service or product improvements and funny or anecdotal stories.

FEATURES/BENEFITS

>>  Almost eliminates internal email

>>  Helps remote employees feel and stay connected

>>  A vital component of the company’s content management and learning management offerings

CUSTOMERS

Red Roof, FedBid, Watco Companies, Marquette Savings Bank

CONTACT INFORMATION

14500 South Outer Forty, Suite 500 Town and Country, MO 63017 (888) 432-3077 www.bizlibrary.com

Award of Excellence:  ej4 The Quad

PRODUCT INFORMATION

Employees can now join their friends when they use the online learning library. They can learn by watching what others do with The Quad, an intuitive social learning technology. It is a social community inside the Thinkzoom (LMS) campus created to encourage learners to connect with other learners. They can create their own informal network of peers beyond their formal, assigned learning groups.

FEATURES/BENEFITS

>>  Leverages workplace friendships and connections to enhance the learning experience in an entertaining environment

>>  Learners can initiate friendly competition with lifetime leaderboards, knowledge sharing, and training reinforcement quizzes

>>  Employees can recommend courses and interact with their peers

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive, Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

WINNER: ej4 Thinkzoom

PRODUCT INFORMATION

With Thinkzoom LMS, not only can you see which videos your employees are watching, but you can observe how well they comprehend the material with built-in interactive exams. You can set score requirements and even provide additional student materials so they can put their knowledge to practice.

This learning management system also has a comprehensive reporting feature that allows you to create custom reports based on users, groups, courses and topics. Understanding which courses are popular and which are lacking participation can help you measure your training progress and communicate future training goals.

FEATURES/BENEFITS

>>  Use off-the-shelf content or customize the off-the-shelf content

>>  Authoring tools for sharing company-specific knowledge and content

CUSTOMERS

Kawasaki, Dr. Pepper/Snapple, Pepsi, Culligan, Mahindra

CONTACT INFORMATION

12125 Woodcrest Executive Drive, Suite 300St. Louis, MO 63141(314) 878-6700 or (816) 489-4660 www.ej4.com

Award of Excellence: CrossKnowledge Mohive

PRODUCT INFORMATION

Mohive is the CrossKnowledge digital publishing platform that lets you easily design and deliver custom e-learning content using a unique platform that simplifies each step of the process.

It quickly delivers content for the business world that is beautiful, engaging and efficient, with step-by-step guidance and a technology designed to drive content production and share knowledge.

FEATURES/BENEFITS

>>  Responsive to every mobile device

>>  Focus on content while Mohive does the rest

>>  Different interactive activities without limits

>>  100% Cloud-based for on-the-go learning

CUSTOMERS

Jaguar Land Rover, Equinix, Air France

CONTACT INFORMATION

111 River St. Hoboken, NJ 07030(877) 725-7517 www.crossknowledge.com

Award of Excellence: dominKnow Flow

PRODUCT INFORMATION

Flow outputs fully responsive and adaptive content so you don’t have to worry about specific devices or multiple versions of the same content.

Flow is easy to get started with but packed with options to customize page behavior and create engaging and visually- stunning content. The Flow authoring stage is a live-author environment. View your page across all screen-width settings as you make it, or pop open a preview to see the page come to life.

FEATURES/BENEFITS

>>  Built-in widgets like tab sets, panels and carousels

>>  Design and tracking tools are built in

>>  Project assets stored in one central location

>>  Comments logged and tracked for streamlined review

 CUSTOMERS

Gabrielli Consulting, Meridium, ViaSat Inc, Vital Learning

CONTACT INFORMATION

183 Michael Cowpland Dr. Kanata, ON Canada, K2M 0M3 (613) 800-8733 www.dominknow.com

Award of Excellence: Artisan E-learning Micro-learning

PRODUCT INFORMATION

Does your organizaiton need great e-learning courses that get you clear business results, yet you don’t have the time or know-how to develop courses internally? Artisan works with you and your subject-matter experts to gather, organize, design, write and build engaging, interactive e-learning courses.

Whether you are working with policies and procedures, compliance, product knowledge, computer systems, business skills, or just about any other topic, Artisan can help bring your content to life. Its people can start from scratch or convert your existing classroom training into media-rich, interactive e-learning courses that track to your learning management system (LMS) using SCORM standards, or that track to your learning record store (LRS) using xAPI.

FEATURES/BENEFITS

 >>  Get your course text translated properly while managing voiceovers, reassembling the course, and testing the content across several browsers

>>  Customer-responsive team includes Section 508 and WCAG experts, usability professionals, and tech-savvy designers

CUSTOMERS

JLG Industries, Crystal River Cruises,American Red Cross, Community Associations Institute

CONTACT INFORMATION

52 Tuscan Way, Suite 202-379 St. Augustine, FL 32092 (904) 800-9395 www.artisanelearning.com

 

 

If you would like to view the full list of Best of Elearning! 2017 Award Winners, click HERE!

 

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Published in Top Stories

The global HR software market is projected to reach $9.2 billion by 2022, a CAGR of 2.4%. The growth rate masks a shift from traditional HR functions of payroll, time and attendance and benefits to the lucrative talent management sectors. These high-growth areas include recruiting, training, performance management/business intelligence and leadership/succession management as well as a shift to software-as-a-service.

While the HR software market went through an unprecedented wave of consolidation in recent years, the digital transformation is under way. The ERP software giants pursue a double strategy in acquiring HR software companies by expanding and integrating the new best-in-class HR management functionality into their comprehensive product/service offerings; and introducing broader ERP product/service offerings through HR management loophole.

Transportation and Logistics is the heavy-user of HCM solutions, according to Market & Markets. The growing technological developments in the field of Cloud, analytics and the emergence of mobile technologies have led to the high adoption of HCM solutions in major industries such as banking, financial services, insurance (BFSI), and health care.

By region, North America is expected to be the largest user of HCM solutions. The high adoption of digital technology across all major industries helps the HCM market to grow in North America, particularly in the U.S. and Canada. The market is in the emerging stage in the regions of Asia-Pacific (APAC), Latin America, the Middle East and Africa (MEA). Therefore, these regions exhibit immense scope for the adoption of HCM solutions.

—Sources: HR Software Market Forecast (2012-2022), Market Analysis https://www.marketanalysis.com/?p=338, HCM Market Worth, Markets & Market shttp://bit.ly/2rlbHVg

Published in Trends

The new technologies of what is being called the “Fourth Industrial Revolution” have the potential to transform the global geography of production and will need to be deployed in ways that address and adapt to the impact of climate change, reports the World Economic Forum in a paper titled, “Technology and Innovation for the Future of Production: Accelerating Value Creation.” The WEF paper, prepared in collaboration with AT Kearney, explores the new technology landscape, focusing on five technologies that will have the most immediate impact on production-related sectors. It raises questions for CEOs, government leaders, civil society leaders and academics about the implications for individuals, companies, industries, economies and society as a whole, and as is intended to bring new perspectives and generate responsive and responsible choices.

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The paper maps the full production value chain of activities of “source-make-deliver-consume-re-integrate” products and services from origination, design manufacturing and distribution to customers and consumers incorporating principles of circular economy and reuse. Production fundamentally impacts economic structure at a global to local level, affecting the level and nature of employment, and the environment.

The transformative potential of technology in production systems is widely recognized.Trends toward higher levels of automation promise greater speed and precision of production as well as reduced exposure to dangerous tasks. They also can help overcome stagnant productivity and make way for more value-added activity. The extent of automation, however, causing significant anxiety about issues of employment and inequality.

—Download full report at: http://www3.weforum.org/docs/ WEF_White_Paper_Technology_Innovation_Future_of_Produc- tion_2017.pdf

Published in Trends

CHANGING YOUR PARADIGM ON HOW YOU WORK AND MANAGE MILLENNIALS CAN COMPLETELY CHANGE YOUR CANDIDATE POOLS.

BY BILL KLEYMAN

There’s clearly an evolution happening in our profession. The research firm Gartner recently reported that by 2020, 100 percent of technology roles will require at least an intermediate level of proficiency in business acumen.

“Developing strong business acumen is a prerequisite to effectively shift focus from optimizing operational efficiency to driving business effectiveness, value creation and growth,” Lily Mok, Gartner’s research vice president said. “At the heart of an effective communication strategy is the ability to clearly link the vision, strategy and action plans of the business to drive desired behaviors in the workforce that contribute to improved performance and business outcomes.”

Communication aside, new management styles are required to gain as much value as possible out of employees. Furthermore, these new management styles also introduce more value to the employees through new, exciting challenges, growth opportunities, and new ways to interact with the business.

MANAGING THE MILLENNIAL

We are firmly within the digital economy with a digitally-enabled workforce. This means we are a part of a fluid, dynamic business environment that is constantly evolving.

Millennials are the drivers of today’s emerging digital economy. Now that we have an idea as to how these legacies work, let’s examine a new approach to managing millennials that involves re-prioritizing the hiring traits we discussed earlier.

1.  Attitude: What is the candidate’s attitude toward the industry and the job at hand? Is he or she excited or just there to make a dollar? What’s driving him or her to succeed? A digital-ready organization will want a positive-attitude candidate who’s ready to emerge into the digital framework and be excited by change.

2. Aptitude: Once attitude is established, what is the candidate’s aptitude toward learning and growing? Does he or she want to take on more roles? Is he or she curious about cross-training? Going beyond what the candidate already knows, aptitude toward learning will allow you to hire a moldable and excited new member to the team.

3. Experience: Let me start by saying that experience is certainly important. But fluid organizations ready for the digital economy won’t hire for experience alone. They’ll want a positive attitude, the aptitude and capability to learn, and then the ability to evolve the experience. Having some experience is great, but it’s even better to mold the experience to what the organization really needs. In a way, we’ve flipped candidate capabilities and priorities to match the strengths of the millennial.

We’re allowing experience to grow organically around what the business requires. Ultimately, this gives the millennial candidate a voice within the company and an opportunity to grow and evolve with the company. Most of all, it builds loyalty and encourages thought.

Think of Facebook as an example. Yes, it loves your experiences and what you’ve done in the past; but it will very actively look at your attitude, your aptitude to learn new technologies, and your personality. These organizations know that if they hire the right people, the experience will come. However, it’ll also give these organizations an employee who’s much happier in his or her job.

Changing your paradigm on how you work and manage millennials can completely change your candidate pools. Furthermore, millennials don’t often work well in overly rigid environments. This is where they get restless, become less productive, and are more prone to leaving. However, if you employ and nurture around attitude and aptitude, you’ll see that not only will they get more experience, but also they’ll bring more value to your organization.

—The author is vice president of Strategy and Innovation at MTM Technologies, a Stamford, Connecticut-based consulting firm.

Published in Insights

Y ANNICK RENAUD-COULON

WHY DID YOU LAUNCH THE GLOBAL COUNCIL OF CORPORATE UNIVERSITIES?

I launched GlobalCCU in 2005 together with a handful of corporate university directors from Brazil, the U.S.A., Spain and France. I had the vision of creating a global network of corporate universities, in line with the growing globalization of the economy.

This profession, still very young, was born in the greatest empiricism, and the corporate university executives were in search of exchanges with their peers to avoid wasting time in their process. They needed benchmarking, to compare themselves and understand how leaders in their sector were successful. I also wanted to demonstrate that corporate universities were not training centers but key strategic levers to challenge and implement business strategies and federate around the company’s culture and brand.

The biggest mistake is cultural. They must avoid management by values that are too inopportune. If each culture is based on values, and if philosophy leads us to think that there are universal values, such as beauty and truth, they are only superficially universal. Their definition and translation into practice varies profoundly from one culture to another, from one company to another.

They must also avoid economic nationalism through education. I can attest to the fact that we learn a lot from emerging countries in terms of corporate learning and development. The corporate universities of these countries are often far ahead in many areas, in the impact of learning on business, in their holistic approach between human and digital, or in the implementation of social responsibility via education. From this viewpoint, the GlobalCCU Awards are a very interesting global observatory.

I strongly suggest that with a lot of humility and a lot of listening to better understand nations that are geographically far away, we can get rid of our prejudices. The corporate universities, which are unique and irreplaceable spaces of openness to the world, have to tackle the different ways to access knowledge, depending on the culture and countries and particularly depending on the use of learning technologies that are not suitable to everyone or to all situations. In other words, beyond the clichés and the easy playing fields of technology, they have more than ever to identify the real skills needs for today and tomorrow — for people, business and society.

GLOBALCCU OFFERS A CERTIFICATION PROGRAM. WHAT DOES IT ENTAIL?

The GlobalCCU CU Certification is the highest global recognition of the existence, the reliability and the level of maturity, of performance and excellence of a corporate university. It is delivered at the end of an in-depth and gradual assessment process with certified auditors, developed and placed under my responsibility.

In just 18 months, the corporate university can achieve the entire three-step process and communicate its excellence to its stakeholders. At the end of the complete certification journey, our CU Certification allows the company and its stakeholders to be sure that their educational structure performs at the best-in-class corporate universities worldwide level.

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Published in Insights

BY DEAN PICHEE, CEO, BIZLIBRARY, INC.

Unengaged employees cost the U.S. economy $550 billion every year! According to a report by Gallup, 70 percent of workers aren’t engaged at work. The modern worker is changing, and the workplace is not modernizing quickly enough to meet employees where they’re at and engage them. So, in this new environment we’re all navigating, what do employees really want? Security?Stability? More money? In nearly every instance, the answer to all of these questions is a resounding “NO.”

In 2016, research conducted by ClearCompany discovered that 68 percent of workers say training and development is the most important workplace policy. In fact, many employees value employee training and development more than salary or even benefits. So, if engagement could be increased and turnover mitigated, why is this employee training and development often an afterthought?

There are multiple answers:

>>  It’s Too Long - Along with a changing workforce comes a changing attention span. YouTube has ushered in the era of the short video, and that’s what today’s employees expect. The average attention span of a learner is now said to be in the 5-to 15-minute range. This is due to our inherent limited ability to concentrate, as well as the steady stream of interruptions throughout a normal work day. It’s a fantasy to think that learners can maintain full attention throughout an 8-hour class or a 90-minute e-learning course. They physically can’t do it, and the workplace environment wouldn’t let them even if they could.

>>  It’s Too Boring - In addition to the fact that most training is too long to be effective, it’s often too boring. Let’s face it: we’re all professional TV watchers. We’ve been conditioned to expect visually stimulating content. We’ll gladly play along at home with long-time classics such as Jeopardy! or Wheel of Fortune. But we have no tolerance for “death by PowerPoint” presentations or click-and- read e-learning where stilted text is read to us word-for-word while we look at static graphics.

>>  It’s Too Expensive - Traditional training — a costly proposition — is much more expensive than many organizations realize. It requires a lot of money to bring people together, whether it is in a room or online. In addition to the direct costs of the training itself, there are often hidden and indirect expenses, such as travel costs or opportunity costs. It’ s no wonder managers are always looking for ways to cut the training budget.

It’s time to give your employees effective, modern, microlearning development opportunities and really support those initiatives. Microlearning is the ideal solution to the employee engagement problem because it addresses the vast majority of issues organizations are facing when it comes to employee engagement. Videos average in length from five to seven minutes so learners can actually focus long enough to absorb the information they need.

Microlearning is done in a way that’s familiar to learners. When you need to learn how to do something quickly, you usually turn to short online videos to demonstrate those things to you. By providing employee training using this method, we can ensure that the learning experience is consistent with what they already do.

IS MICROLEARNING REALLY A SOLUTION?

If done correctly, absolutely! You’ll need to use your program to develop your employees in their current positions, but also develop them in a way that will benefit their overall career. In fact, employee development is the second-most impactful way to improve employee engagement (after recognition).

Gallup studies have shown that 87 percent of Millennials think development is important in a job – making training and development a top priority among the generation that is soon to make up nearly half of the nation’s workforce. Employees who are provided with these modern development opportunities are more engaged at work and more satisfied with the workplace overall, so it’s no wonder that readily available training opportunities often lead to reduced employee turnover. Instead of searching YouTube on breaks, learners can watch an online training video that’s relevant to their job and improves their overall skillset.

THE BOTTOM LINE

Employee engagement, employee turnover, productivity, agility and many more business challenges are all different parts of the same problem — a problem that can be solved with strategic employee development and made more effective with microlearning at its core.

Published in Insights

BY IAIN MARTIN

There is a vibrant future for globally linked higher education, even though the future of dedicated standalone overseas bricks and mortar campuses is very limited. The high levels of capital investment required and the inability to rapidly respond to market changes make these investments very high stakes indeed. There may be situations where a very specific need for high levels of infrastructure (e.g. medicine and engineering) where this may work as a model, but I suspect that this will be the exception in coming years.

We at Anglia Ruskin University (ARU) are seeing considerable innovation in the delivery of education to students who spend most of their study time in their home country. ARU serves 24,000 students studying in the U.K. alongside 12,000 international students studying for one of our degrees with an overseas partner. But I struggle to see how proposal for an overseas campus that would be worth developing in the face of more flexible alternatives.

It is time for innovation: ideas that are desirable, deliverable with current technology, and economically viable; and ARU is always looking for transnational education (TNE) ideas that measure well against these three parameters.

MODELS OF  GLOBAL DELIVERY

There is no shortage of models for the delivery of TNE. The challenge is implementing an approach that is sustainable both academically and financially. The next few years will continue to see new approaches tried with perhaps a few surviving the initial burst of enthusiasm. The three current models:

1. Partner-based models sit at heart of our current TNE initiatives. It is likely that this is the space in which new or finessed models will evolve in the short to medium term. There is real opportunity to grow the depth and size of these relationships and certainly, we are looking to this with several partners.

There are many possible variations on the partner model. For example, the University of Arizona has talked about a network of micro-campuses developed in partnership with a range of universities and colleges is one manifestation of this concept. We have many Chinese partners where the students are studying for one of our degrees, spending three years in China and one year in the U.K. The students work with our staff both face-to-face and online and use learning resources developed in partnership. Although they are based at a Chinese University for their first three years, they see themselves as students of two institutions from day one. Our view is that these models offer great opportunities for the future, providing benefit for both students and the in stitutions.

There are many benefits for university and partner in evolving models of TNE and, perhaps more importantly, great potential gains for students. Done well, we can see quality outcomes with a reduced cost of delivery; an opportunity to greatly widen the reach of the university; flexible matching of delivery to users’ must-have requirements; and a real ability to support the wider mission of the university.

2. There are real opportunities for partnership based global delivery of synchronous and asynchronous blended and face-to-face education. With evolving multipoint video conferencing technology and better global broadband provision, the options for real-time online interactions with other students and teachers improves to provide synchronous blending. The concept of asynchronous blending is the idea of periods of online only delivery structurally linked to a period(s) of campus delivery. This is a very flexible approach that, when designed appropriately, could deliver many of the benefits of spending a full three to four years overseas at a dramatically reduced cost for students.

3 I will not spend much time talking about the pure online model. It is self-explanatory and with continued evolution in both the educational technology and perhaps more importantly cultural acceptance of online delivery the opportunities will continue to grow.

THE NEW MODEL  FOR EDUCATION

The emerging commercial global identities of the past five years have been dominated by two characteristics. The first are models that act as a bridge between consumer and provider, Uber and Airbnb being two high-profile examples. The second would be personalization of cost vs.level of service; the budget airline model being a prime example where the basic fare simply gets you from A to B, and everything else is an extra.

Whatever you may think about the ethics of business model that underpins Uber and Airbnb, what they have done very successfully is link a service provider and a consumer in a way that just a few years ago was neither realized or desired. If Uber is a taxi company and Airbnb a new hotel company, what in this model is a university? It depends on what we think the role of higher education provider is, and this again will be nuanced depending on the segment of activity we are talking about: a first undergraduate degree versus a specialist vocationally related PG qualification,for example.

Taking the budget airline analogy, the base price might simply be delivery of the core educational outcomes at the minimum process point possible, and any more is additional. For example, face-to-face tutorials, time on campus, work experience, and/or careers advice would be additional. I recognize that this profoundly challenges many of the notions surrounding a traditional degree.

If we look at a standard degree as an educational journey where we know the starting point, the ending point and the mandatory way-points, could we envisage the role of a global aggregator and integrator of higher education provision? The answer is conceptually yes, but with profound structural and practical barriers.

A global university aggregator would have a range of linked education providers who make available online and blended modules with registration, authentication, education mapping, and records of achievement and revenue collection. But what about issues of quality control, national standards, funding, financial aid and equivalencies? Further, what would this structure do to the incumbent brick and mortar campuses?

Despite these challenges, it does seem possible that a well-run aggregator model will emerge. Whether this focuses on both under and post-graduate delivery or just on the latter is unclear. This is not simply about online provision, if the truly personalized global degree is a desirable outcome then blending, either synchronous or asynchronous could and probably should feature in the educational map we provide our students.

The future of global TNE is exciting and challenging. Existing providers are going to have to work increasingly hard to find new sustainable models. We are optimistic but in no way underestimate the challenges.

—Prof. Iain Martin is the Vice Chancellor of Anglia Ruskin University, U.K. He has also been Vice President and Deputy Vice Chancellor University of New South Wales in Australia and Deputy Vice Chancellor of University of Auckland in New Zealand.

Published in Ideas
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