A new report by Global Industry Analysts says technology advances are fueling interest and participation in e-learning. 

The report notes that the rise in Internet users, expanding use of smartphones and tablet phones in both personal and corporate environment, and digital content solutions mean “gaining popularity” for e-learning technology.

“The trend brings to fore the accelerating irrelevance of traditional knowledge delivery systems in this digital era, and the resulting shift in focus towards dynamic Internet-based interactive learning systems,” said the GIA report. “The role of technology innovations in driving new opportunities in the e-learning market and in providing better learning experiences for users cannot be undermined.”

The “standardized nature of the Internet” gives manufacturers the ability to create scalable products that can be deployed by any type of customer without the need for investing in additional specialized equipment, the report explains. “Market growth is expected to be fueled by the introduction of 4G communication technology with its high internet access speeds and broadband capacity,” the report concludes. “Growth in the market is also forecast to come from increasing acceptance of mobile learning in the corporate world as a result of cost benefits, growing base of mobile workforce, proliferation of mobile computing, and changing employee learning styles and the resulting need for a parallel shift in patterns of engagement in workplace learning. Also, growing adoption of second screen learning is helping mLearning emerge as a supplementary addition to existing educational tools and strategies.”

–More info:  http://www.StrategyR.com/

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Workers want to use their personal devices for work and that has given rise to the Bring Your Own Device (BYOD) movement, also known as freedom of platform. Organizations have increasingly accepted BYOD, which saves them the expense of having to buy employees’ devices, and might be expected to lead to increased pro- ductivity, since the worker chooses it and already uses it for other purposes.

But, BYOD has created ripples in the operations of enterprises ranging from small businesses to the White House as IT departments must expand their services to accept all comers.

One of the most compelling reasons for enterprises to embrace BYOD are the thousands of apps that cater to the mobile worker, from note taking apps, to sales and payment-in-the-feld apps, to data storage and retrieval. With 70% of sales talent in the feld, the mobile device has become the primary access platform.

Te BYOD movement also presents challenges and costs for enterprise IT directors, who now must make the frm’s infrastructure and policies work across multiple platforms, leading to increased support costs and security risks to sensitive data.

Just when the IT department puts poli- cies in place for one set of phones and tablets, the newer, more improved version comes along, and if the lines outside Apple stores are any indication, consumers want the latest model. “Te average smartphone technology has a 9 month life span,” reported Paul Jacobs, CEO, Qualcomm.


We offer some tips for organizations dealing with the BYOD conundrum.

*Don’t try to ban BYOD. “This horse has not only lef the barn, but will trample any IT department that intends to stand in its way,” said Lisa Phifer, network secu- rity consultant. “There may be use cases that are inappropriate for BYOD, such as specialized mobile health care devices or ultrabooks that carry classifed data.”

*Don’t skimp on policy. Surveys show that many employers don’t have a detailed BYOD policy in place. BYOD policies should clearly identify who can use personal devices, what are acceptable uses and the conditions under which devices can be used.

*Don’t base BYOD policy on one mobile OS. Apple iPhones might be the rage one year, and by the next, Android is in vogue. And, as consumers trade their laptops for tablets, a new set of devices will need to be considered. So, an agile BYOD strategy that accommodates market change is likely to have the greatest success in maintaining productivity.


*Don’t become too focused on devices. “While some mobile device management is the cornerstone of many successful BYOD initiatives, an employer’s goal is not really to manage the devices -- rather, it is to enable safe device use,” advises Phifer. “This ofen means controlling access to and storage of business data and applications, while giving workers the latitude to freely use personal data and applications. For ex- ample, some employers fnd it better to install self-authenticated, encrypted business applications, making it easier to confgure, monitor and remove the application and its data without affecting personal use.”


BOYD programs are so prevalent that 38 percent of companies expect to stop providing devices to workers by 2016, according to a global survey of CIOs by Gartner, Inc.’s Executive Programs. 

BYOD is seen by experts as an innovation driver by increasing the number of mobile application users in the workforce and new applications beyond traditional mobile email and communications, such as time sheets, punch lists, site check-in/ check-out, and employee self-service HR applications. 

Companies in the United States are twice as likely to allow BYOD as those in Europe, where BYOD has the lowest adoption of all the regions. In contrast, employees in India, China and Brazil are most likely to be using a personal device, typically a standard mobile phone, at work.

Despite BYOD’s popularity, a recent survey from researchers at the Ponemon Institute of more than 4,000 IT professionals fnds almost 60 percent have no personal device policy in place, and, among those with policies, 24 percent make exceptions for executives, who may handle more sensitive data. Ponemon says a number of organizations are still in denial when it comes to BYOD trends, as more than 30 percent of those surveyed forbid personal devices from accessing their networks.


One of the major obstacles to worry-free BYOD involves security. Te risks are numerous, starting with the migration of the device itself and moving on to the data stored on the device. What if the device becomes infected with malware or a virus of some sort that takes over the device? Will the user even be aware that this has happened? Remember, employees most likely know only enough about the device to use it when it’s fully operational and then most likely only enough to operate the apps that help them do their jobs.

Therefore, the enterprise is going to need to know about the security risks of every device its employees are using, and those risks vary with the day’s headlines. The importance of the security issue will depend upon the severity of the risks involved. For example, in the legal profession, lapses in the security of smartphone data could lead to a breach of the attorney’s duties to clients

(“duty of confdentiality”), the frm and the Bar, which could lead to sanctions or even disbarment.

In other felds, the risk could be more of a competitiveness issue. For example, if a competitor real estate frm gets hold of the employee’s smartphone, or the data within, obviously the data breach could lead to a competitive disadvantage for the affected frm.

New products are entering the market to help on the security front. One from PK-Ware called Viivo promises to make data security less worrisome. Viivo is availaible for Mac, Windows, Apple iOS and An- droid, but does not support Blackberry or Windows Mobile. It does support mobile Apple iOS, and Android.

“Basically, Viivo is an encryption solution and data protection platform, ofering client side encryption for public cloud storage,” said Matt Little, VP of Viivo product development. “The challenge with any solution is in the key management for your data and the ability to securely exchange data with others. Our proprietary key man- agement system enables users to store in- formation or transfer it safely. Viivo doesn’t store any of your fles, we manage your encryption keys, and that’s diferent than other solutions on the market.”

“We call it the ‘trust no one approach, because you shouldn’t necessarily trust your encryption keys with your cloud provider, and you don’t trust Viivo with your fles because Viivo doesn’t store your fles.” Little rates the encryption key protection ofered by cloud providers as “Zero Value” encryption.

“The reason this is important is because the day is long past when your files were stored only on your computer and your exposure was fairly limited,” Little said. “But now with the rise of storage services like dropbox, you have people putting unprecedented amounts of data in the public cloud. The provider can give access to that data to whomever they want and you wouldn’t even necessarily know that it’s happening. This is all the more newsworthy in light of the recent revelations about the National Security Administration (NSA).”

Little said Viivo is the “safety deposit box” for your data, and works in concert with existing services. “We think the cloud providers are doing an amazing job, we love the technology the cloud providers are developing, because users can fnally bring their devices to work. These apps are amaz- ing, but at the same time you lose control over who can see that data.”

Enterprises will need to keep up with the latest mobile devices and their impli- cations for the modern workforce. Google Glass still seems like a novelty when one sees it on TV, but there are already legal cases on the docket involving it, and it’s really just the tip of the iceberg in what is expected to be a new wave of “wearable technology.” Enterprises will need to evaluate each of these as products move from so-called “early adaptors” to more mainstream acceptance.

Nevertheless, the enterprise that takes into consideration a comprehensive policy on BYOD use; a clear understanding of the risks inherent to its particular industry and the consequences of a breach; provides a forward-thinking security policy minimizing the “what could go wrong” factor; and is informed on technologies entering the mainstream should have an advantage in dealing with BYOD.

 –by Richard Acello












Published in Top Stories


There is no question that mobile devices are changing corporate learning forever. However, this doesn’t mean classroom-based training or formal e-learning courses are going away, it just means the mobile movement is demanding companies to rethink their training strategies and to create learning programs especially for mobile devices. “Within the next fve years, we are going to be not just changing but transforming how wetrain and educate based on mobile,” predicts Daniel Burrus, chief executive ofcer of Burrus Research Associates Inc., a Hartland, Wis.-based consulting frm. ”Mobile learning is a bigger deal than most organizations realize. It represents an amazing disruption and opportunity in how we educate,” he adds.

So, if you’re considering mobile learning for training this year, it might be useful to know about relevant statistics that might make you rethink the way you’re approaching training.

The mobile opportunity. Recent research shows that 70 percent of Fortune 500 learning and development staffers are either using or planning to introduce mobile learning by 2014. Sixty-two percent use or plan to use mobile learning to deliver content to support formal learning.

Mobile usage. Because 91 percent of U.S. adults now own a cell phone, mobile devices are playing an increasingly central role in the way that people access information. Te Pew Internet Report from 2013 says that 63 percent of adult cell owners now use their phones to go online, a fgure that has doubled since 2009.

Mobile behaviors. According to the 2013 study “Mobile Learning at Work,” mobile users are two times more likely to enable learners to communicate and learn from each other, encourage peer-to-peer feedback, share experiences and solve problems online. Furthermore, they are two times as likely to be using podcasts and blogs and signifcantly more likely to be using videos.

Mobile workforce adoption trends. A huge number of organizations are already supporting mobile workers. Anytime, anywhere workers in the U.S. and Europe grew from 15 percent to 29 percent of employees between 2011 and 2012. This number will continue to rise, as we will see 905 million tablets in use for work and home globally by 2017.

The advantages of mobile learning. Studies show that mobile learning increases motivation and, in turn, increases attendance. Seventy percent of the students surveyed in this study report an increase in their motivation to learn when mobile devices are used properly.

—Karla Gutierrez is a marketing coordinator at Aura Interactiva and maintains a blog about e-learning at www.shiftelearning.com.


Published in Insights

Four major technology shifts are occurring now that will impact most businesses, according to Shawn Dubravac, director of research for the Consumer Electronics Association.

>> Extreme Customization

We are entering a mass customization stage, where consumers can order custom solutions instantly.

>> Multiscreen environments

In 2009, it was small cell phones and big screen TVs. In 2014, it’s “wearable devices,” HD resolution on cell phones and soon transparent

displays that will “know us.”

>> Age of Autonomy

We are entering the sensorization of consumer technology. In 2006, a sensor cost $7; now it is 50 cents. We will go from cruise control cars to smart cars.

>> Curation and Context Era

Think Netfix recommendations. In the next decade, devices will predict entertainment media most suited to the moment.

–Source: www.cesweb.org

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A December survey of CEOs conducted by PricewaterhouseCoopers (PwC) found 86% believe technological advances will have the greatest effect on their businesses.

Almost seven in 10 thought demographic shifts would result in massive change, while nearly six in 10 foresaw shifts in global economic power having that effect. Signifcantly fewer executives expected resource scarcity/climate change or urbanization to have a dramatic effect on business. Executives indicated they were investing in a range of technologies in order to help drive growth. While 44% of respondents were earmarking funds for business analytics, 41% were spending on socially enabled business processes. Nearly four in 10 had made outlays for mobile customer engagement.

Business leaders were also less focused on the potential importance of emerging markets than they were in 2011, likely due to volatility in the economies of several countries. While 69% of respondents thought China to be important to growth in 2011, only 42% thought the same for 2014. The percentage of those polled who thought Brazil was important fell from 30% to 22% over the same time period, while it dropped from 31% to just 8% for India.

–Source: www.emarketer.com

Trends that US CEOs Believe Will Transform Their Business the Most*, Dec 2013

% of respondents

Technological advances

Demographic shifts

Shifts in global economic power

Resource scarcity and climate change


Note: n=162; respondents could choose up to three; *over the next fve years Source: PricewaterhouseCoopers (PWC), “17th Annual Global CEO Survey, 2014 - Us Report” Jan 20, 2014


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The worldwide market for Mobile Learning products and services reached $5.3 billion, and will reach $12.2 billion by 2017, reports Ambient Research.

Across 93 countries analyzed, the rate of growth is 18.2%. The highest growth rates are in developing regions. Asia is the top buying region followed by North America and Western Europe. By 2017, Latin America will be outspending Western Europe and will become the third- largest buying region after Asia and North America.

Source: Learndash.com

Published in Trends

Strong demand is expected for Big Data training, according to a study by American Management Association. Half of responding organizations plan to train current employees in the needed analytics skills. The global survey , “Conquering Big Data: A Study of Analytical Skills in the Workplace,” looked at how prepared organizations are to compete in an age of Big Data and drew nearly 800 respondents from more than 50 industries. Among other issues, the survey probed the need for analytics training and what companies are doing to fll the skills gap.

Does your organization have the capabilities to meet its anticipated analytics needs?

47% said they plan on mostly training current staff to reach the needed analytics capabilities.

26% report competency with their current team.

17% will hire for the additional skills

10% said other.

–Source: American Management Association

Published in Trends

Nearly 40% of survey respondents plan to invest in mobile learning technologies in 2014, a 17% increase over last year, according to Impact Instruction Group. The frm also found that 44% have new mobile technologies implemented within their organizations, and in 2014, they need to create an L&D plan to address it.

Among survey highlights:

>> Investment: Still ranking #1 in technology investment is E-learning at 87%; however, investments in mobile learning (39%), games and simulations (31%) both increased by 17% over the past year. Webinars and videos decreased by 12% and 7% respectively, although approximately half of respondents are still investing in them next year. Virtual conferences made the list this year with 24% of the respondents planning 2014 investments in that category.

> Leadership Interest: In 2014, we are seeing leadership-level interest with implementing technology-based solutions. A combined 66% said their leadership team’s interest is increasing, 25% have the same interest as last year, and 9% are reluctant.

>> Strategy: The majority of respondents (44%) said that they have new mobile devices in their organizations, and now a learning strategy is needed to address it; 6% have fully-adopted strategies; another 6% have strategies and plan to implement them in the coming year; 17% are planning to explore mobile learning in 2014.

>> Staffng: When asked how their staff is going to address mobile trends, the majority of respondents (38%) stated that they are going to train their current staff, and 21% already have the staff in place for mobile learning. Many respondents also shared that they have budget constraints that do not allow them to hire staff or outsourced vendors.

>> Implementation across lines of business: Survey respondents’ plans to implement mobile technology ranked highest in feld organizations (41%) and operations (34%), with IT and customer service trailing at 23% and 20%, respectively.

–Source, http://www.impactinstruction.com/2014technologyreport/

Published in Trends

Take a look at new research on E-learning Trends & Practices. Join Joe DiDonato and Catherine Upton of Elearning! Media Group, as they reveal this year's findings on future enterprise learning and workplace technology practices and investments.

In this complimentary session you will learn:
1) The top priorities in learning and development
2) How future practices benchmark to last year
3) Which technologies enterprises are investing in and why
4) How private and public sector behaviors compare
5) What's new in learning and development investments

Attend this free session and receive a complimentary 2014 E-learning User Study.


Click here to watch this session on-demand inside the ELS14 Virtual Platform >>


Published in On-Demand


By Joe DiDonato,

ELearning! Editor at Large

You’ve probably all heard some of the statistics around colleges, starting with the $1.1 trillion in student debt. Most of the popular radio stations have been running constant ads about companies willing to help graduates “get control” or ‘relief’ of their student debt. Unfortunately, this is not a problem that’s going to easily rectify itself, as costs keep rising:

>>Public University Tuition is up 163%

>>Private University Tuition is up 100%

Unfortunately, household income hasn’t kept pace, and is only up 8% since 1985. Further compounding the college problem is that 30% of the students don’t graduate; students can’t get courses to finish their degrees in 4 years; and graduates can’t get jobs – 53% are unemployed according to Gallop and Milken Institute polls.

And sadly, only 15% of college students are in Engineering and Science, where many of the high-tech jobs reside. That number compares to 50% in China, 67% in Singapore, and 47% in France. Leland Melvin, head of NASA’s education programs and head of the President’s STEM council, said that there are 1 million jobs that can’t be filled because people lack the requisite skills in science, technology, engineering, and math (STEM).

Equally unfortunate, other recent college graduate research gives even more insight into the problems. These are the responses to poll questions asked of graduates:

>>Was technology at your college up to par? (NO - 75%)

>>Would you go back to the same college, knowing what you know now? (NO – 50%)

>>Was it worth the cost? (NO – 66%)

>>Were you ready for the workforce? (NO – 31%)

>>Would you choose the same major? (NO – 50%)

Did you get a job immediately or up to 4 months after graduating? (NO – 53%)

Tom Kalinske, executive chairman of Global Education Learning, in a keynote speech to learning executives in Anaheim, “When I asked why so many recent graduates can’t find a job, and should the universities be preparing the students better, the president of an elite college recently said, ‘it wasn’t their role to provide an education immediately usable by the private sector - that was up to the businesses themselves.’ I get the point that universities need to teach students how to think and problem solve - and that’s really important. But maybe students need more than courses in liberal arts to be relevant today?”

In another very interesting study on the goals of a “Quality Education,” both parents and college students think the most important reasons to go to college is so they can get a good job and earn more money when they graduate. With this kind of a philosophical disconnect, perhaps it’s time to rethink the model?




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